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Friends & Family Test (FFT) Results

Take the Friends and Family Test


Patients were asked “How likely are you to recommend our GP practice to friends and family if they needed similar care or treatment?”. This helps us to understand what we are doing right and what we can improve.

Last month patients told us:

EXTREMELY LIKELY

LIKELY

NEITHER LIKELY OR UNLIKELY

UNLIKELY

EXTREMELY UNLIKELY

DON’T KNOW

30

7

1

Patients are also asked "What would have made your visit better?".  Some of the comments made:

"Nothing - really nice doctor and has a really friendly demeanour."

"It couldn't have been better."

"Nothing!! I find everyone extremely kind and helpful."

"Timing - but I understand the issues."

Did you Know?

You can now access the internet via our free wifi which is available in both waiting rooms.  Follow the instructions on the posters - once you have registered, your device will connect automatically on future visits.

 

 



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