What can our Care Co-ordinator do for you?
Find out more about Sarah Davey, our Care Co-ordinator, by taking part in our 2019 survey, compiled with the help of our Patient Reference Group. Click here to take part.
Wifi now available in Waiting Rooms
We now have free wifi available for patients to use while waiting to be seen. It's easy to access - follow the instructions on the posters in each waiting room. Once you've entered your details and registered, your device will be able to access the wifi automatically on future visits.
Green Impact for Health
Lodge Surgery is taking part in an initiative called Green Impact for Health. This is a national initiative set up by NUS and RCGP to improve sustainability and social responsibility within primary care. It aims to look at almost every aspect of primary care ranging from office waste to better medicines management. The aim is to improve how time and resources are used resulting in improved patient care and experience along with a reduction in CO2 used, therefore having a positive impact on climate change.
For more information please visit http://www.greenimpact.org.uk/GIforHealth/
First Contact Physiotherapist Specialist service
Do you have a sprain, strain, muscle pain, joint pain and stiffness or back pain? You could see a specialist physiotherapist instead of your GP. Ring the surgery as usual and ask about the service, you may need to describe the problem to ensure that the physiotherapist is the right person to see.
Keep Antibiotics Working
Antibiotics are essential to treat serious bacterial infections but they are frequently being used to treat illnesses, such as coughs, earache and sore throats that can get better by themselves. Taking antibiotics encourages harmful bacteria that live inside you to become resistant. That means that antibiotics may not work when you really need them. As antibiotic resistance increases common procedures such as caesarean sections and hip replacements could become life-threatening without antibiotics to ward off infections. Cancer patients are also much more vulnerable if antibiotics don’t work; both cancer and the treatment (chemotherapy) reduce the ability of the immune system to fight infections and antibiotics are critical to both prevent and treat infections in these patients.
The ‘Keep Antibiotics Working’ campaign reminds you that taking antibiotics when you don’t need them puts you and your family at risk. It’s important that, when it comes to antibiotics, you always take your doctor, nurse or healthcare professional’s advice.
For further information on antibiotic resistance visit nhs.uk/antibiotics
Do You Know How To Stop A Nosebleed?
Sit down and firmly pinch the soft, lowest part of your nose, just above your nostrils, for at least 10-15 minutes. This reduces blood flow to the nose. From experience, some people pinch the hard, bony part of the nose - a common mistake which will not help stop the nosebleed at all.
Lean forward and breathe through your mouth - this will drain blood down your nose instead of down the back of your throat which can make you feel sick.
Place an ice pack or bag of frozen vegetables, covered by a towel, on the bridge of your nose or suck an ice cube. This also reduces blood flow to the nose.
Stay upright, rather than lying down, as this reduces the blood pressure in the blood vessels of your nose and will discourage further bleeding.
See https://www.nhs.uk/conditions/nosebleed/ for more information.
Improvements to nhs.uk website
To help people better manage their health and care online, the information on www.nhs.uk has been made easier to read and the site design has been improved for use on mobile devices to give people quick access to a range of services and practical health information at their fingertips. Other improvements include making it easier for people to find services related to different health topics, an improved Pharmacy Finder, a new medicines section and more detailed information on how to manage long-term conditions such as diabetes. This is part of a series of changes to empower people to learn about and take more control of their own health and care. In addition to this, you will no longer see the NHS Choices logo on the website, it will simply retain the trusted NHS brand.
Carers Awards 2018
We recently attended the Carers Awards Ceremony to collect our Gold Award - a council award recognising the work we do for our carers out there. Do you look after someone? Come and have a look at our Carers Board (in Reception) to see what we offer.
Evening and Weekend Appointments Available Now
You can now access additional Primary Care Services in the evenings and at weekends.
Improved Access is a Wiltshire-wide initiative where local practices are working together to offer increased availability of services and appointments in the evenings and the weekend. These appointments are available 18:30-20:00 Monday-Friday, and on some Saturdays, Sundays and bank holidays. This collaboration by practices will ensure all patients in Wiltshire have this option, but this might mean you will be offered an appointment at another practice.
Appointment types will vary - some being face-to-face, some on the phone - and there will be a mixture of bookable and same-day appointments available across the week. We will be offering appointments with GPs as well as with other healthcare professionals, such as a Practice Nurse or Health Care Assistant. We are keen to balance the importance of continuity of care with convenient access for patients, while ensuring that the service is safe.
To book such an appointment, contact Reception during normal opening times. A receptionist will explain the process, and ensure the booking is appropriate. You will need to give consent to use this service.
Be Clear on Cancer: Blood in Pee
New campaign calls for people to “tell their doctor” if they notice blood in their pee
The campaign is urging people to tell their doctor straight away if they notice blood in their pee, even if it’s just once. The chances are it’s nothing serious, but blood in pee is a key symptom for both bladder and kidney cancers and these cancers are more treatable if they are found early.
Knowing the symptoms of bladder and kidney cancers and going to see the doctor if you have any of them could save your life. If your symptoms persist, go back to your doctor – they will want to see you.
If you don’t check, you may not notice blood in your pee. So, remember to look before you flush the toilet and if you notice blood in your pee – even if it’s just once – tell your doctor.
For more information, visit www.nhs.uk/bloodinpee
Breastfeeding? Support Available For You
Breastfeeding is the healthiest way to feed your baby. Exclusive breastfeeding is recommended for the first six months of your baby's life, although any amount of breastfeeding has a positive effect. The longer you breastfeed the greater the benefits. Click here to find out more about the wide range of local breastfeeding support available to you.
Over The Counter Medicine Prescribing Changes
Over the counter (OTC) medicines are medicines that can be purchased in a pharmacy under the supervision of a pharmacist or without pharmacy supervision in local shops and the high street. Self care using over the counter medicines helps you to look after yourself and your family when you can.
Following a period of national consultation, NHS England issued new guidance on OTC medicines. This means that for 35 minor, short-term health conditions over the counter medicines will not be routinely prescribed. To find out which conditions are affected visit http://www.wiltshireccg.nhs.uk/over-the-counter
OTC - Easy as 1-2-3
1. Advice - think 'pharmacy first'. Your local pharmacy is an expert in medicine and can advise you about common ailments and provide over the counter medicines.
2. Accessible - the high street can help. You can buy a variety of affordable over the counter medicines from pharmacies, local shops and the high street.
3. As good as prescribed! Many over the counter medicines are the same as those prescribed by GPs.
Further information can be found here: OTC Questions and Answers Self Care OTC Guidance
Why Don't We Treat Dental Problems?
GPs and practice nurses are not trained in dental problems. The British Medical Association made this statement:
"GPs should not attempt to manage a condition requiring dental skills unless they have the appropriate training and expertise. Both the civil courts and the GMC require doctors to have appropriate skills for any treatment they offer."
Antibiotics are not the correct treatment for most dental problems. If you are not sure whether the symptoms you have are coming from a dental problem please speak to our Advanced Nurse Practitioner or Duty Doctor who will be able to advise you. If you know you have a dental problem, please contact your dentist. If you are not registered with a dentist or they are not open, you can call the Wiltshire Dental Access Centre (0345 758 1926) and they will arrange for you to see a dentist.
HRT and the Menopause
This information sheet has been designed to answer some of the questions you might have about the menopause and its treatments. We recommend reading it before seeing your GP to help you get the most out of your appointment.
Do You Have Type 2 Diabetes?
The X-PERT Diabetes Programme will provide all the information you need to manage your diabetes. The course is free and you will also receive a free handbook. It is based on the latest scientific evidence and can help you to improve your health and quality of life. You may even be able to reverse your diabetes altogether!
6 weekly sessions each lasting 2 1/2 hours
For further information please contact:
Carolyn Ford, Diabetes, Wellbeing & Support Secretary
Not sure whether your child is well enough for school? Click here for detailed guidance on when to send your child or keep them home.
Did you know that you are in control of who has access to your health record? For information, guidance and to tell us your decision regarding access please click here.
For advice on making the right decision about where to go for healthcare in Wiltshire please click here.