Young People Friendly


Lodge Surgery is a No Worries! Venue.

No Worries! is a young people friendly service for 13-24 year olds.

We offer confidential advice on sexual health issues, contraception and relationship issues to all young people even if you are not registered here as a patient.

  • Emergency hormonal contraception
  • Pregnancy testing
  • Condoms and condom demonstration
  • Chlamydia treatment and testing for ages 16-24*
  • Information on contraception
  • Advice and support around sexual health

If you are aged between 13-24 and would like to use this service please ask us for a No Worries! appointment. You won’t be asked why you need it, you will be given a brief questionnaire to complete just so that we can offer you the most appropriate appointment on the same day. If you have a smartphone you can download the No Worries! app for more information.

* We offer free and confidential chlamydia testing.  You can pick up a test kit in either of the surgery toilets and do the test within the surgery or take it home to do and send off. Alternatively you can order a free testing kit online at that will be delivered to you in discreet packaging. Chlamydia is the most common sexually transmitted disease but you won't know if you or your partner are infected because there are often no symptoms.  Left untreated it can lead to serious health problems and is a leading cause of infertility. Annual testing is recommended if you are sexually active. The test is simple, painless and reliable so pick up a kit.

Did You Know?

Patients of any age are able to make an appointment to see a doctor or nurse. We provide a free and confidential service to all young people including under 16s. This means you can tell others about your visit but we won’t. We would only share your information with other professionals to protect you or others from serious harm but we would always try to discuss this with you first. If you have any questions about confidentiality please feel free to speak to the nurse or doctor.

There are a range of services available to young people, both locally and nationally, which provide support for sexual health and other issues.

We know that it can be difficult to talk to people if you're having difficulties with your mental health. Doc Ready helps you prepare for the first time you visit a doctor to discuss your mental health. Visit for advice and information about what to expect and how to plan speaking to a GP.
Free, anonymous website where young people can go for help with problems including relationships, bullying, sexuality and eating disorders.
Splash provides free, positive activities during school holiday periods for young people aged 9-16 years who are facing a wide range of challenges in life, for example those with special educational needs or disabilities, on child protection plans, in care, at risk of anti-social behaviour or offending, victims of bullying, young carers, or from families facing bereavement, substance misuse, breakdown or financial hardship. We aim to raise young people’s self-esteem and confidence, divert from risky and anti-social behaviour, develop an acceptance of others, reduce peer on peer bullying and empower young people to make independent, positive and safe choices.
Supportive, non-judgmental advice on contraception and unplanned pregnancy. You can call them 24 hours a day on 03457 30 40 30.
CASH – Contraception & Sexual Health Clinic at Chippenham Community Hospital offers a free, confidential service for anything contraception or sexual health related including under 16s. You can call them on 01249 456412.
Healthy Minds can help with:

  • Parent/child relationships
  • Anxiety
  • Low mood / depression
  • Self harming
  • Mental health disorders

You can call them on 01249 709400.


The substance misuse, harm reduction and treatment service for young people up to the age of 19. You can self-refer for non-judgmental support by calling 01225 793616.
Part of Cruse Bereavement Care’s Youth Involvement Project with trained volunteers to help you if someone you know has died. You can contact them by email via their website or by calling 0808 808 1677.
Are you aware that it is not okay for someone to expect you or your friends to do things you don’t want to do? For help and support you can call or text 116 000 anonymously.
One of the UK’s leading charities supporting children and their families including teenage parents, young carers and children who are at risk of harm.
An online community for young carers offering space for friendship, support, advice and fun.
If you're aged 16–25 and are caring for a family member or friend, Matter is a platform for you to share your story with others and to hear the stories of those with similar experiences to your own. Your thoughts, your world, matter.
A counselling service for 7-18 year olds. Counselling can help no matter what's on your mind. If it's bullying, your parents splitting up, arguments with friends or you're just feeling a bit low, Relate can help you deal with it.
Multi Agency Safeguarding Hub for children or young people or are at risk of harm or who are injured. You can contact them by calling 0300 456 0108 or 0845 6070 888 (out of hours only) or by emailing them at
Produced by Wiltshire Children’s and Young People Trust, this is a guide providing information on the organisations in Wiltshire which help support children and young people to have good mental health.
Information and signposting to organisations that listen, plus online support.
An information hub of advice and links.
Essential support for under 25s.
You can find out about anything – no problem is too big or too small.
Helping you help your friends who might be struggling to cope emotionally.
Helping you get ready for the first time you visit a doctor to discuss your mental health.
Interesting and useful stuff to help you to address anything that life throws at you.
Supporting young lesbian, gay, bi and trans people.
Support with gender identity issues.
Talk and ask questions about bereavement.
Things you need to know about Obsessive Compulsive Disorder.
For those with suicidal thoughts.
Confidential help for victims who have intimate images of them shared and posted online without their consent.
Support for anyone affected by eating disorders or difficulties with food, weight and body shape.
Talk about anything that’s troubling you.
Information about Child and Adolescent Mental Health Services (CAMHS) in Wiltshire.
A wealth of resources to give you confidence to help improve a child or young person’s emotional wellbeing and mental health.
Demystifies medication for mental health.
Resources and sources of support for a variety of mental health problems.
Information and advice on mental health and links to helpful resources.
Aims to provide young people accessing CAMHS with the information needed to make meaningful choices about care, including a really useful list of links and resources.
Created by Cheshire and Wirral partnership offering lots of self help resources for young people.
Offers information about mental health problems and self help strategies for coping with them.
Offers information about a range of illnesses and other health related issues from the perspective of peoples real life experiences.
Offers friendly confidential advice about drugs;it can help you find out everything you might want to know about drugs (and some stuff you dont)

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