The Lodge Surgery has a Zero Tolerance policy in place with regards to our patients' social media activity.
Comments on social media which bring the surgery or staff into question may be viewed as a potiential breakdown in the doctor - patient relationship and may result in the indivisual being removed from our list. We welcome all feedback, positive or negative in nature, as it gives us the opportunity to review the services that we provide and, where necessary, make changes or improvements.
We ask that rather than posting derogatory or hurtful comments about the practice or any of our staff, please speak to the Practice Manager about your concerns and give us the opportunity to address the problem. Posting derogatory, hurtful or offensive comments online not only causes unwarranted distress to our staff but it may cause other patients to delay or dissuade them from presenting to the surgery to receive medical treatment.
PLEASE CONSIDER THE IMPACT OF YOUR ONLINE ACTIVITY BEFORE YOU POST A COMMENT.
