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Surgery Restrictions from 19th July 2021

During the Covid pandemic at Lodge Surgery we have strived to keep the surgery as safe as possible for everyone. With the lifting of restrictions from 19th July, we request that patients continue to wear a face mask, socially distance and use hand sanitiser in the surgery. We appreciate that this may be frustrating, however, there may be patients in the building who are sick and vulnerable, and some who may not have been vaccinated.
 
The staff will continue to wear masks when seeing patients and in patient areas.
 
If, following explanation, a patient declines to wear a mask, they will be instructed to wait outside the building until their appointment time and will be escorted from there to the clinical room and then straight back out afterwards. Patients that are exempt are still able to attend their appointments in the usual manner.
 
It is vitally important to remember that Covid has not been eradicated so if you or a member of your household has Covid symptoms; a high temperature, a new, continuous cough or you’ve lost your sense of smell or taste or it’s changed, please DO NOT ATTEND the surgery but do get a PCR Covid test at https://www.gov.uk/get-coronavirus-test.

Welcome to The Lodge Surgery

Lodge Surgery opened in 1987 as a brand new GP practice for the newly built and expanding Pewsham estate.  The practice was originally housed in a portakabin-style unit until the current building was constructed in 1991.  A large extension was added in 1997 and was originally rented out as private offices and later a Therapy Centre.  It was refurbished in 2020 increasing the number of consulting rooms and adding a waiting room and administration room.

With patients' needs at the heart of everything we do, our website has been designed to make it easy for you to gain instant access to the information you need.

We have a dedicated Covid-19 section with up to date information and guidance as well as links to local and national sites for support during lockdown.

We are open but we are working differently during the pandemic.  Online appointment booking is not currently available but patients who ring the practice will receive a phone call back from an appropriate clinician, usually on the same day. If the clinician feels that a face to face appointment is needed, you will be offered one on the same day.

For advice and information on a range of medical conditions, local services and handy links please visit our Resource Hub.

The Lodge Surgery is a community based surgery that strives to put patient welfare and excellent service at the heart of all it does.

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Recent Friends and Family Feedback

"What would have made your visit better?"

"It was all great, nothing to change. Seen on time, all staff really friendly, easy to park."

"I think you're doing great in these challenging times - felt as safe as is possible."

"Absolutely nothing to change for the support and care that you give me is second to none."

"Great service and felt very safe. Thank you."

"Make it easier to get an appointment without receptionists trying to divert you to someone other than the doctor."

There have been huge changes in primary care and patients now have access to a range of specialists including physiotherapists, pharmacists, nurses and care co-ordinators. Seeing a doctor isn't always the best option. Receptionists ask you about why you are calling to ensure that you are given an appointment with the most appropriate person for your need - often this is on the same day. For more information please see our Primary Care Network page.

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