Requesting a Repeat Prescription
You can request a repeat prescription by:
- Clicking the link above to order via your SystmOnline account
- Email your request to us at: firstname.lastname@example.org
- Completing the online request form available below
Please note that the surgery cannot accept requests over the telephone in order to minimise errors in prescribing.
Please allow 2 working days to process prescriptions if collecting from surgery. Please allow 7 days to collect your medication from a pharmacy.
If you require prescriptions to be sent to your home, please provide a stamped addressed envelope. We also operate a collections home service with local chemists. Ask at reception for more details.
Repeat Prescription Request
When requesting a repeat prescription through your SystmOnline account you will see this screen (see left). Your regular medication will be listed and you will be able to request the items you need. If an item is not available it is because it is too soon for it to be reissued.
You can use the text box (marked here with the orange arrow) to send us a message if needed.
Electronic Prescribing Service
This practice is set up for the electronic prescription service.
This means that for most patients we can send your prescription to your chosen chemist directly saving you having to come down to the surgery.
To get your prescription sent directly just let reception know your chosen pharmacy.
For more information please click here.
Patients on repeat medication may be asked to see a doctor or practice nurse at least once a year to review these regular medications and a notification should appear on your repeat slip. You will also be notified in your SystmOnline account.
These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.
- Prescription (per item): £9.35
- 12-month prepayment certificate (PPC): £108.10
- 3-month PPC: £30.25
If you will have to pay for four or more prescription items in three months or more than 14 items in 12 months, you may find it cheaper to buy a PPC.
- Telephone advice and order line 0845 850 0030
- General Public - Buy or renew a PPC On-line here
Help with NHS costs
In England, around 90% of prescription items are dispensed free. This includes exemptions from charging for those on low incomes, such as:
- those on specific benefits or through the NHS Low Income Scheme,
- those who are age exempt,
- those with certain medical conditions.